Privacy Policy
At Intravision, we are committed to protecting your privacy and handling your personal information with the same level of care and security that we apply to our infrastructure projects. This policy outlines how we collect, use, and safeguard your data in accordance with the Australian Privacy Principles. We only collect information that is necessary to provide our specialist services, manage project communications, or respond to your enquiries.
We take significant measures to ensure that all data is stored securely and is never shared with third parties for marketing purposes without your explicit consent. Whether we are managing site documentation or processing a tender request, your privacy and data integrity remain our priority.
Intravision Pty Ltd (“Intravision”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website or engaging with our services, you agree to the collection and use of your information in accordance with this Privacy Policy.
What Personal Information We Collect
We may collect personal information that is reasonably necessary for our business activities.
- Contact Information
We may collect: full name, email address, phone number, company name, and job title. - Customer and Service Information
We may collect: project details, site addresses, service history, and communications with us. - Employment Information
If you apply for a job or work with us, we may collect: resume and qualifications, employment history, identification documents, and payroll and HR information. - Website and Technical Information
We may collect: IP address, browser type, device information, pages visited, and cookies and usage data
We only collect sensitive information (as defined under the Privacy Act) where required by law or with your consent.
How We Collect Personal Information
We may collect personal information directly from you (for example, via website forms, emails, phone calls, or applications), through our website via cookies and analytics tools, and from third parties such as business partners, service providers, recruitment agencies, or publicly available sources.
Where reasonable and practicable, we will collect personal information directly from you.
Why We Collect and Use Personal Information
We collect and use personal information to provide and manage our services, respond to enquiries, deliver projects and support services, process payments and invoices, manage recruitment and employment, improve our website and services, and comply with legal and regulatory obligations.
We will not use or disclose your personal information for purposes unrelated to these activities without your consent, unless permitted or required by law.
Disclosure of Personal Information
We may disclose your personal information to employees, contractors and consultants, IT and cloud service providers, professional advisers (including lawyers, accountants and insurers), government authorities where required by law, and payment processors and financial institutions.
Some service providers may store data outside Australia. Where we disclose personal information overseas, we take reasonable steps to ensure the recipient complies with Australian privacy laws or equivalent standards.
Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. This may include secure cloud-based systems, access controls and password protection, staff confidentiality obligations, and secure disposal of records.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
When no longer required, we take reasonable steps to securely destroy or de-identify the information.
Cookies and Website Analytics
Our website may use cookies and analytics tools to understand website usage, improve user experience, and analyse trends.
You can disable cookies through your browser settings; however, some features of the website may not function properly.
Access and Correction
You have the right to request access to the personal information we hold about you and request correction of inaccurate or outdated information.
Requests can be made using the contact details below. We may require proof of identity. In some cases, we may charge a reasonable administrative fee.
Complaints
If you believe we have breached the Australian Privacy Principles, you may contact us using the details below.
We will acknowledge your complaint, investigate the matter, and provide a response within a reasonable timeframe.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
OAIC website: www.oaic.gov.au
OAIC phone: 1300 363 992
Notifiable Data Breaches
In the event of a data breach likely to result in serious harm, we will comply with our obligations under the Notifiable Data Breaches scheme, including notifying affected individuals and the OAIC where required.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be published on our website with the effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact:
Intravision Pty Ltd
Email: support@intravision.com.au
Phone: 1300 046 872
Address: PO Box 1423, Fyshwick ACT 2609
